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General FAQ’s

Frequently Asked Questions

  • What is Metrokapital?

    Metrokapital is a forward-thinking digital investment bank committed to redefining the future of finance...


  • Is Metrokapital Finance secured?

    Yes, we use encryption, multi-factor authentication, and other security measures. However, users should also protect their login information and avoid using public Wi-Fi for transactions..


  • What services can I access through Metrokapital banking?

    • Transferring money between accounts
    • Investments
    • Depositing checks (via mobile app)
    • Applying for loans or credit

  • How do I sign up for to Metrokapital?

    Visit your bank’s website (metrokapital.org/get-login). You’ll typically need your account number, Social Security number, and other personal information to register..

  • Can I access Metrokapital from my smartphone?

    Yes, Metrokapital offers mobile platform that allow you to manage your accounts on your smartphone or tablet..


  • What should I do if I forget my password?

    Use the “Forgot Password” feature on the login page. You’ll likely be asked to verify your identity before resetting your password..


  • Are there fees for using online banking?

    Metrokapital offers basic online banking services for free, but some features like wire transfers or expedited payments may have fees. .


  • What if I notice suspicious activity on my Metrokapital account?

    Contact your account officer immediately. Metrokapital Finanace provides every every user with a professional officer incharge of their account..


  • Can I use Metrokapital Finance when traveling internationally?

    Yes, as long as you have internet access. Be cautious about security when using unfamiliar networks.


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